Instagram DM Automation
We build a system that replies to your Instagram direct messages automatically 24/7 by developing an app on Meta’s developer infrastructure; we turn every incoming message into a sales opportunity.
24/7 RESPONSES TO YOUR CUSTOMERS IN ALANYA
An AI Assistant for Your Business
We train, test and deploy an AI assistant unique to your brand. The assistant answers messages from your customers within seconds in your brand's voice; every message on Instagram and WhatsApp gets a reply, and sales continue even while you sleep.
WHAT WE DO
An instant reply on every channel with an AI chatbot
Your assistant doesn't just answer; it asks the right questions, guides the customer toward buying and hands the conversation over to you when needed.
Brand-Specific Training
We train the assistant on your products, services and tone of voice. We make it respond not like a robotic bot, but like a representative of your brand.
Human Handover
When the assistant can’t resolve a question, it hands the conversation over to you and notifies you instantly on your preferred channel, so no customer is left unanswered.
WhatsApp Integration
The same assistant can also be integrated with the WhatsApp Business API if you wish; whichever channel your customers write from, they get an instant reply.
WHY AN AI ASSISTANT?
The benefits of your assistant to your business
An AI assistant doesn't just answer questions; it directly affects your business's time, customer satisfaction and sales.
Instant Response 24/7
Day and night, holidays included, it answers every message instantly, so no customer is left waiting.
Time for Your Team
The assistant takes on repetitive questions, so your team can focus on their real work.
No Missed Opportunities
It engages the interested customer at the right moment and quickly routes the ready-to-buy person to you.
High Satisfaction
Fast, consistent replies increase customer satisfaction and trust in your brand.
On-Brand Tone
It gives every customer consistent replies of the same quality, in line with your brand’s voice.
Multichannel
The same assistant works on Instagram and WhatsApp; whichever channel your customer writes from, they get a reply.
USE CASES
Which businesses is it ideal for?
We develop the AI assistant specifically for your industry and brand, and adapt it to any business with heavy message traffic. Here are some of the most common use cases.
Restaurant and Café
It answers reservation, menu and takeaway order questions; the customer who gets a fast reply is more satisfied.
Florist
It handles order, delivery and special-occasion requests instantly; while you prepare the flowers, the assistant keeps selling.
Tours and Travel
It answers tour schedule, price and availability questions 24/7 and instantly engages the customer planning a holiday.
Real Estate
It handles listing details and appointment requests automatically and quickly routes interested customers to the relevant agent.
Beauty and Care
It answers appointment, service and price questions; with fast replies it raises customer satisfaction and gives you the chance to focus on your work.
Clinic and Health
It handles appointment and information requests and routes your patients to the right department without keeping them waiting.
WHY S PLUS WEB?
Alanya's Local Digital Solution Partner
We take ownership of your business as if it were our own; we deliver work that gets results, not just work that looks good.
1-Year Software Warranty
We provide a one-year software warranty on every website we deliver and resolve any issues that arise free of charge.
Advanced Firewall
We build every site with a strong firewall and attack protection, safeguarding your business against cyber threats from the start.
Visibility in AI Searches
We make your pages findable not only on Google, but also in AI searches such as ChatGPT and Google AI.
Transparent Ad Management
We manage your budget and results from a shared dashboard where you can see everything in real time, and share every step we take with you transparently.
Corporate Ad Registration and Expensing
We register your ad accounts under your company and invoice your spend so you can record it as an official expense.
Industry-Specific Automation Setups
Knowing the unique workflows of businesses in Alanya such as hotels, real estate offices and restaurants, we build solutions that automate repetitive tasks.
YOUR QUESTIONS
Frequently asked questions about the AI assistant
We've answered what you're curious about. If anything else is on your mind, get in touch with us.
What happens if the assistant gives a wrong answer?
We train the assistant specifically for your brand and set it up so that, when unsure, it hands the conversation over to you rather than making up information. This minimizes the risk of wrong information.
Which channels does it work on?
The assistant works on Instagram direct messages and WhatsApp. We decide together which channels to enable based on your business needs.
Will it interfere with my own messaging?
No. When you start typing in a conversation, the assistant automatically steps aside and leaves full control to you. While you manage the conversation, the assistant waits in the background and re-engages when appropriate.
Can I make changes after setup?
Of course. We update the responses, greeting messages and routing whenever you want; the assistant evolves along with your business.
Which AI models do you use?
We use models from leading providers such as OpenAI and Anthropic. We choose the model based on the price/performance balance best suited to your business.
Whose account are the AI credits used from?
We can set this up either way: the credits can run from your own account or be managed by us. We decide together on the model that suits you best.
Could the assistant use inappropriate language?
We train the assistant to respond only within the boundaries your brand sets, in polite and consistent language. When unsure, it hands the conversation over to you without making anything up, so we minimize the risk of an inappropriate reply.
How does pricing work?
We proceed with a transparent structure of setup plus monthly management. We prepare a tailored proposal based on scope, the channels you use and message volume.
What is the monthly cost?
It varies with your business needs, number of channels and message volume. In the first meeting we share a clear monthly cost and scope.
Didn't find the answer you were looking for?
Contact UsOur References
The brands that choose us
A selection of the websites we've built for brands across different industries.
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